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Retention marketing focuses on keeping existing customers engaged and loyal rather than solely acquiring new ones. It involves maintaining communication through personalised services, leveraging channels like social media, email, and messaging apps to boost customer satisfaction and encourage repeat business. This strategy is more cost-effective than customer acquisition and helps build long-term brand loyalty, increasing profitability through consistent customer retention and advocacy.

By comparing remuneration packages across industries and roles, salary benchmarking offers insights into sector-specific pay variations and helps businesses make informed compensation decisions.

For many recruitment agencies, especially those dealing with temporary placements, external funding is indispensable for growth and expansion. The challenge is to manage the gap between paying contractors and receiving client payments.

Teamwork skills are essential for workplace success, fostering creativity, productivity, and problem-solving.

The collaboration between the Healthcare Services Employees’ Union (HSEU) and the HPC aims to enhance training, career development, and welfare, particularly for those in private healthcare and specialised fields.

The right funding solution is essential to ensure your agency maintains a healthy cashflow when hiring contingent workers.

What does it take to produce a satisfied, loyal talent community? We surveyed more than 2,400 global contingent workers on their experiences working with staffing and recruitment firms in 2024 to produce this year’s GRID Talent Trends Report.

Zoho Workplace's greater reliability and commitment to uptime make it a more dependable choice for businesses looking to minimize disruptions and maintain efficient workflows.

Singapore and India have signed new agreements to strengthen their collaboration in the fields of semiconductors and digital technology.

Discover how the TDP can streamline your supply chain, the steps needed to implement trade digitalisation, the challenges faced by firms in adopting digital solutions, and the strategies they used to overcome them.

Singapore is positioning itself as a competitive AI player by leveraging its strategic location, strong government-industry collaboration, and dynamic policies, despite limited domestic data and size.

Manufacturing companies must prioritise exceptional customer experiences to meet rising demands for personalised products, quick responses, and superior service.

As businesses increasingly engage contingent workers like freelancers and contractors, ensuring compliance with legal and regulatory requirements is crucial to avoid penalties, legal disputes, and reputational damage.

In Q2, the initial signs of improvement in hiring volumes diminished towards the quarter's end, with notable increases in roles related to AI, machine learning, and data science across sectors like banking and insurance.

Expressions of Interest are open for this year’s mission focused on AI and Semiconductors—two high-growth sectors in India’s tech ecosystem.

Rajah & Tann, our trusted legal partner, have released the latest of their 'Regional Round-Up' series for Q2, showcasing the latest legal developments across the ASEAN region. 

Critics argue these changes could severely impact stateless individuals, complicating their access to education, healthcare, and employment.

Asian markets experienced a significant sell-off as recession fears in the US led investors to flee from risky assets, anticipating rapid interest rate cuts to revive growth

Recruiters in Southeast Asia are seeing a surge in demand for talent in Malaysia’s border areas with Singapore, seemingly driven by Singapore’s cost of living crisis.

93% of Singaporean professionals are ready for a four-day work week, but only 18% of employers are willing to trial it due to concerns about implementation difficulties, employee stress, customer experience, and increased costs.

From January 1, 2025, Singapore will ban the registration of new diesel cars and taxis as part of its plan to transition to cleaner energy vehicles by 2040.

The MPFA has introduced short-term reforms like the Employee Choice Arrangement, increased contribution caps, and the Default Investment Strategy to mitigate investment risks.

At our recent event with personal verification experts Veremark,  members were able to get exclusive insight on overcoming the challenges of COMPASS.  Here are some take-away tips on how recruiters can leverage COMPASS for a competitive advantage.